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Certifications

Certified quality is our essential principle

Satisfaction’s Fulfilment

Quality and continuous improvement is our essential element. It is the brilliant commitment that will impact directly with the satisfaction of our clients. A continuous effort is essential to acquire the most efficient organization and the most productive, with the ability to solve situations and to be able to take advantage of the gathered experience.

Altia has obtained the certificate of compliance with the National Security Framework from their information system to provide:

  • Hosting services: colocation, housing, dedicated hosting, virtual hosting.
  • Managed services procedure, administration and maintenance of IT systems (HW infrastructure, operating systems, databases and applications).
  • Data communication and service user support according to the establishment document of the standing category.

The National Security Framework (ENS), designates the security policy that must be applied in the use of electronic tools. It is established by the required values and requirements for an appropriate protection of the information and it will be implemented to ensure the access, integrity, availability, legitimacy, confidentiality, tracking and data conservation, information and services will be applied in technologic resources.

Altia is SAP-Certified in Hosting Operations.

This certification from SAP shows that Altia delivers hosting operations services for SAP software and technology with high-quality operational standards. Altia hosts solutions for their customers and manage their IT infrastructure.

Altia is SAP-Certified in Cloud and Infrastructure

This certification shows that Altia manages SAP solutions and services in the cloud with high-quality operational standards, and that provides high-quality services in managing, operating, and monitoring their customers’ IT infrastructure.

Altia was certified in the regulation UNE-ISO/IEC 27001 by AENOR.

The activities of the application system of IT service management in the ISO certification 27001 are:

  • Information systems that will support the process of accommodation deal (colocation, housing, dedicated hosting, virtual hosting).
  • Managed Services related operation, administration and maintenance of IT systems (hardware infrastructure, operating systems, databases and applications).
  • Data Communication services.
  • Support services.

Altia was certified in the regulation UNE-ISO/IEC 20000-1 by DNV GL.

The activities of the application system of IT service management in the ISO certification 20000 are:

  • Hosting services (colocation, housing, dedicated hosting , virtual hosting).
  • Exportation Managed Services, IT systems of administration and maintenance (hardware infrastructure, operating systems, databases and applications).
  • Data Communication services.
  • Support services.

Altia was certified on the regulation ISO 14001 by DNV GL.

The applied field certification ISO 14001 is:

  • Hosting services (colocation, housing, dedicated hosting, virtual hosting) and IT outsourcing systems.
  • Supply services, administration and maintenance of IT systems (hardware infrastructure, operating systems, databases and applications).

Altia accredited the suitability of its quality management’s integrated system and its productive process to the model SEI CMMi-DEV 1.3 with a level 3 of maturity. The environment’s implementation of the evaluation, the developing projects and the system’s maintenance and the software products. The level 3 maturity includes the following areas:

  • Process management.
  • Project management.
  • Engineering.
  • Support.

Altia was certified on the regulation UNE-EN-ISO 9001 by DNV GL.

The applied field certification ISO 9001 is:

  • Design, development, deployment, integration and maintenance of IT Systems.
  • Support services and management information systems.
  • Consultancy and training related to IT Systems.
  • Technical support services.
  • IT licenses management.
  • Hosting services (Colocation, housing, dedicated hosting, virtual hosting) and outsourcing IT Systems.
  • Provision and maintenance of IT systems (HW infrastructure, operating systems, databases and applications).